一．人際交往能力：
1．領導能力：
1) 請給出一個你必須展示你的領導能力的例子。
Tell me of an occasion where you had to demonstrate business leadership.
2) 什麼情況下，你會不得不出面對職責進行進一步的界定或解決團隊的問題，以保持績效水平？
When have you had to intervene to clarify roles or resolve team issues to obtain performance ?
3) 你怎樣運用目標和目的來驅動團隊達到卓越的績效？
How have you used targets or goals to drive outstanding performance?
2．溝通影響力：
1) 請給出一個最近你培訓和指導他人的例子。
Tell me of a recent occasion when you contributed to the training or education of another person.
2) 你具備哪些輔導或給予他人反饋的經驗？
What experience in coaching and giving feedback have you had ?
3) 你爲下屬創造過什麼樣的學習或發展機會？
What development or learning opportunities have you created ?
3．團隊合作能力：
1) 在與你最爲親密的同事相處時，爲了確保團隊目標能夠完成，你在其中扮演什麼角色？
Amongst your immediate colleagues , what part do you play in ensuring that the team meets its objectives ?
2) 請給出一個你在非常有效的團隊內工作的例子。
Tell me about a time when you worked in a really effective team.
3) 什麼時候你的目標和你的團隊的目標不是很吻合？
When have your objectives been at odds with those of the team?
4．客戶服務能力
1) 請給出一個你主動了解客戶需求，從而提供服務並獲得認可的例子。
Give me a case that you proactively worked out customers’ needs and your service finally gained customers’ recognition.
2) 請給出一個你雖然遇到困難但仍然有效爲客戶解決問題的事例。
Tell me about a case that you effectively solved customers’ problem although you met difficulties when solving the problem.
二．工作態度：
1．開拓能力
1) 請給出一個你面對非常具有挑戰性的目標，但是仍然通過個人的努力最終達成目標的例子。
Give me a case that you got a very challenging target and you finally achieved the target through your hard work.
2) 請給出一個你改進現有工作方法或流程的事例。
Tell me about a case that you improved the current work process.
2．誠信正直：
1) 請給出一個你堅持你認爲正確的事情的.例子。
Tell me about a time when you stood up for what you believed was the right thing to do .
2) 你是怎樣理解職業道德標準的？
What do you understand by business ethics?
3) 你是否在某種情況下有理由挑戰你的老闆，甚至老闆的老闆？
Have you ever had course to challenge your bosses or bosses’ boss?
3．職業化的行爲：
1) 請給出一個你與客戶發生衝突的例子，你是如何處理的？
Tell a case that you have conflicts with clients, how did you deal with it?
2) 請給出一個你認爲你的客戶或同事的想法不值一提的例子。
Please describe an example that you feel that your colleagues or clients’ thinking doesn’t make any sense
3) 在什麼情況下，你會願意改變你的想法？
In what kind of situation will you decide to change your mind
4．高效的工作能力：
1) 如果某件事情預計需要三天的時間，而其實只需要一天就能完成，你會如何處理？
What arrangement will you make if you have 3 days to do something while you only need 1 day to complete it?
2) 請給出一個你管理項目的例子。
Please describe an example that you manage a project.
5．計劃與自我管理能力：
1) 請給出一個你同時面臨幾項工作，但經過合理規劃最終有效完成的事例
Tell me about a case that you handled several projects in the same time but you successfully completed all your work through effective planning.
2) 你在工作中擁有哪些資源？你怎樣合理規劃利用這些資源？
What kind of resources do you have in your work? How do you effectively plan and utilize these resources?
6．充滿工作激情：
1) 請給出一個最近你運用創新的方法來改善工作績效的事例。
Tell me about your recent initiatives to improve work results.
2) 你在工作中遇到過什麼樣的挫折？
What have you faced a major setback in your work?
3) 你上一次在工作中進行的一個權衡利弊後冒的風險是什麼？
What was the last calculated risk you took at work?