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Objective: Looking for the position of a sales representative at a call center in a leading company where I can utilize my skills and education.
Summary of Qualifications:
More than four years of experience in the service industry
Ability to sale over calls with enough exposure to the job challenges
Good exposure to the fast paced work environment at call centers
Pleasant and clear voice with neutral accents
Excellent convincing powers developed through complete knowledge of the product and the related fields
Good typing skills
Proficient with MS Word, MS Excel and MS Power Point
Great patience and persistence during the conversation with the customer
Excellent communication skills
Able to work under pressure
Professional Experience:
Global Telemarketing, Carlisle, MA (2006-Present)
Receiving a list of promising clients and making calls to each client regarding the purchase of credit cards of the United bank
Using good greetings to open the calls and confirming the permissions from clients to start the conversations
Finding out the problems or the current banking needs of the customers
Tell the clients about the advantages of the credit cards
Conveying the clients about the financial and social background of the bank and its abilities to provide credits
Responsible to follow ups with frequent callings for clients with busy work schedules
Organizing the sale sheets and drafting a report at the end of each day
Education:
Graduated in Arts with specialization in statistics, from Boston State University, Boston (2004)
Completed associate diploma in Business management from Boston State University, Boston (2006)
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