不管是在工作中還是生活中，簡單的英語對話還是必不可少的?下面小編就爲大家介紹一些簡單實用的接聽電話常用英語句子，希望對大家有所幫助!
接聽：Hello/Good morning/...
自報姓名：(This is) king.
問對方姓名：Who's that speaking?
好久不見的老朋友：Hey,it's you!/Fancy hearing from you!
寒暄：How are you?
回答對方問候：k you./Pretty ks a lot./Not bad./Couldn't be better.
其它客套話：How is your business?/How are things going on with you?/How is your family?
轉接找別人的電話：Hold on,please./Just a moment.I will switch the line to him./Let me put through to him.
別人不在：He is not at his desk right d you leave a message?/Could you call him later?/Could you please call his mobile?
Thanks for calling./Nice to have your call./Pleased to talk with you.
告別：Talk to you later./Take care./Bye bye./See you.
You are welcome./My pleasure.
Here are some common phrases to help you speak politely on the telephone in English.使用下面一些表達能讓你在接打電話時顯得更禮貌。
Answering the phone 接電話
Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking.(早上/下午/晚上好，XX公司，我是XX)
I’ll ask him/her to call you as soon as possible. 我會讓他儘快打給您的。
Asking for the caller’s name 詢問打電話的人的.名字
Who’s calling, please? 請問您是哪位?
Could I take your name, please? 請問您是哪位?
Introducing yourself 介紹自己
This is Paul Smith speaking. 我是XX
Hello, this is Paul Smith from Smith Brothers Ltd. 您好，我是XX公司的XX
Asking for someone 打電話找某人
Could I speak to John Martin, please? 我可以找下XX嗎?
I’d like to speak to John Martin, please. 我要找XX
Could you put me through to John Martin, please? 您能幫我接通XX嗎?
Could I speak to someone who …我要找XX
Explaining absence 解釋某人不在
I’m afraid Mr Martin isn’t in at the moment. 抱歉XX現在不在。
I’m sorry, he’s in a meeting at the moment.抱歉，他現在正在開會。
I’m afraid he’s on another line at the moment. 抱歉，現在他正在另外一條電話線接電話。
Putting someone on hold 請某人不掛電話等待
Just a moment, please. 請稍等!
Could you hold the line, please?您可以稍等下嗎?
Hold the line, please. 不要掛斷，請稍等。
Problems 問題
I’m sorry, I don’t understand. Could you repeat that, please? 抱歉，我不太明白，您能重複一下嗎?
I’m sorry, I can’t hear you very well. Could you speak up a little, please?抱歉，我聽的不是太清楚，您能再大點聲音嗎?
I’m afraid you’ve got the wrong number. 抱歉您打錯電話了。
I’ve tried to get through several times but it’s always engaged.我試着打了幾次，但總是佔線。
Could you spell that, please? 您能拼寫下嗎?
Putting someone through (connecting someone) 接通某人
One moment, please. I’ll see if Mr Jones is available. 稍等，我看下XX是否方便。
I’ll put you through. 我幫您接通。
I’ll connect you.我幫您接通。
I’m connecting you now.我正在幫您接通
Taking a message 留言
Can I take a message? 我可以幫忙留言嗎?
Would you like to leave a message?你要留言嗎?
Can I give him/her a message? 我能給他/她帶個口信嗎?
I’ll tell Mr Jones that you called. 我會告訴XX您打過電話